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 Your Location :  Home > 资料下载Contract Review Control Procedure

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  prepare sample (if there is stock, no mat'l request would be need).      
5.3  样品制作完成后,由业务负责送样给客户,并将详细内容记录于「送样记录」:  
  After finished sample, Salesman would send it to customer, and take record in Sample Record.  
5.3.1 当报价单和样品经客户确认满意后, 业务应追踪客户订单状况      
  Once quotation and sample approved by customer, salesman should follow up for order status.  
5.3.2 若报价单和样品客户不满意时,要求工程重新送样及与相关部门讨论重新报价给客户,直到客户满意。
  If quotation or sample rejected by customer, salesman should ask Eng. Staff to re-submit sample and re-quote
   to customer after discussion with related dept., until customer satisfy.      
5.4 接到客户订单后,业务主管应先行确认。确认项目有品名、规格、单价、交期等。确认OK  
  When receive order, Sales dept. head should confirm first. The confirm items should include Part Name, Spec
   Unit Price, Delivery Date, etc.,. Once confirm OK, the responsible salesman should organize   
  由该业务负责人召集生管、生产进行合约审查,并会签及回传「合约审查一览表」.  
  Planner, MF dept. people to progress Contract Review, and sign &return Contract Review Form, or DG prod sign
  备注: 若是新产品,业务需通知工程部召开产前会议,详见「量产前准备管制程序」。  
  Remark: If it is new production, Salesman should notify Eng. Dept. to hold Pre-production meeting, details refer 
  to "Pro-mass production Preparation Control Procedure".        
5.5 若是口头订单,业务应将此订单状况记录于「客户需求登记/口单记录表」内(必要时可要求客户补回
  采购单或发邮件要求客户签回)。口头订单的下达、变更和修改同客户书面下达的订单一样处理。
  Verbal order shall be registered in "Customer Request Record/Oral Order Record" (if necessary, ask customer
   to release order or fax contact form to customer to sign back). Verbal order release, change and modification
   work process same as official order.          
5.6 订单的变更/Order Change            
5.6.1 在执行合约的过程中, 若客户合约数量有变更, 业务应重新进行评审. 必要时召开会议讨论.   
      If customer order qty. change during order process status, Salesman should re-conduct contact review. If 
  necessary, hold meeting to discuss.            
a.  若合约数量增加,业务需及时通知生管及生产部门,调整材料及产能等相关事宜.  
  If order qty. increase, salesman should notify Planner and MF dept. to adjust mat'l and production   
  capacity schedule.              
b. 若合约数量减少或取消合约,业务需及时通知生管及生产部门作相应变更,若有溢料部分,需提供明细
  给业务,业务针对此部分与客户讨论如何处理。        
  If order qty.decrease, Salesman should notify Planner and MF dept.to take related change, if there is excessive
   mat'l, planner should provide list to salesman, salesman will discuss with customer how to handle.   
5.6.2 在执行合约的过程中, 若客户交期有变更, 业务需书面通知生管及生产部门作相应变更.生管确认后及时
      回复业务。必要时召开会议讨论。